SERVICES:web | training | publications | print

Below is a representative sampling of Knowledge Institute web site and content development services.
Title: Business Filings & Registrations
Value: Help small businesses learn about & connect with business filing services
Client: In collaboration with Business Filings Incorporated
Objective: To further serve small and medium size businesses (SMBs) by educating professionals about available business filing services.
Solution: The Institute developed a national Public Business Assistance educational resource network to build knowledge and facilitate access to available help in areas of selecting a type of business entity, registering a business name, incorporating, establishing a nonprofit organization, and other services for both domestic and foreign business ventures.
Title: Navigating US SBA Small Business Resources
Value: Help small businesses become aware of, understand and utilize US SBA resources
Client: In collaboration with NH U.S. Small Business Administration
Objective: To further serve small and medium size businesses (SMBs) by educating professionals about the myriad of public resources that are available to support their ventures and how to access them.
Solution: The Institute developed a national Public Business Assistance educational resource network to build knowledge and facilitate access to available help through the SBA and associated free public assistance agency network such as business counseling, training, business start-up basics, SBA "How-To" publications, online business forms, federal grant programs, SBA lending programs, and SBA sponsored events.
Title: Small Business Banking Resources
Value: Help small businesses to become aware of, understand and more effectively use contemporary small business banking services
Client: In collaboration with Bank of America
Objective: To further serve small and medium size businesses (SMBs) by educating professionals about banking products and service options that contribute to operational efficiencies and profitability.
Solution: The Institute developed a regional Small Business Banking educational resource network to build knowledge and facilitate access to available help around issues dealing with business planning, financial planning, cash flow management, automated banking services, business entity characteristics, and business banking terminologies, as well as available checking, savings and credit strategies.
Title: Small Business Telecommunications Resources
Value: Help small businesses to learn about and navigate contemporary small business telecommunication solutions
Client: In collaboration with Verizon
Objective: To further serve small and medium size businesses (SMBs) by educating professionals about telecommunications and Internet Service Provider (ISP) products and service options that contribute to operational efficiencies and profitability.
Solution: The Institute developed a national Small Business Telecommunication and Internet Service Provider (ISP) educational resource network to build knowledge and facilitate access to help for making informed business decisions regarding telecom infrastructures; voice, connectivity, web hosting, security, back up, and networking options; and securing a local provider for products and services.
Title: Small Business Internship Programs
Value: Help employers, students and academic institutions implement mutually productive Internship programs
Client: In collaboration with New Hampshire Forum on Higher Education
Objective: To further support statewide economic and community development vitality by nurturing and retaining a skilled workforce through Internship programs.
Solution: The Institute researched and facilitated focus groups around perceived internship wants and needs leading to the development of 4 publications, marketing collaterals, and an interactive web site presenting internship best practices; internship program implementation process for academia, businesses, and nonprofits; internship guidelines for college students interested in participation in internship programs; and access to other related national and state-based internship resources.
Title: Small Business Workforce Development
Value: Help employers, employees and training providers connect in support of job creation, retention and skills training
Client: In collaboration with Verizon and The New Hampshire Forum on Higher Education
Objective: To further serve the development and maintenance of a trained and skilled workforce in New Hampshire to support economic and community vitality.
Solution: The Institute developed a statewide Workforce Development educational resource network to build awareness, access and utilization of existing resources available to employees employers, as well as facilitate collaboration among stakeholders for developing new resources as needs change over time.
Title: Enabling Individuals with Disabilities Attain Self-Employment
Value: Promote awareness, access and use of vocational rehabilitation resources specific to entrepreneurship
Client: New Hampshire Department of Education, Vocational Rehabilitation
Objective: Aggregate, reduce, translate and make available on a statewide scale, programs targeted at supporting individuals with disabilities relative to enabling self-employment
Solution: The Institute researched, held focus groups, and developed an online resource portal and interactive 10-Step Venture Launch curriculum to guide individuals through the self-employment and business planning process. Web-based features and functionality allow Vocational Rehabilitation Counselors to work directly with clients virtually to share documents, track progress and support growth.
Title: Small Business Collaborative Workspace
Value: Facilitate small business productivity, efficiency and profitability
Client: In collaboration with NH Community Technical College and CombiNet-NH
Objective: To further serve small and medium size business (SMBs) development and growth by providing a secure virtual collaborative workspace to facilitate exchanges between entrepreneurs and professional business counselors and other assistance experts.
Solution: The Institute developed a secure project management software interface allowing virtual tenants to share confidential documents, assignments, and other entrepreneurial communications among assigned collaborators, as well as network with peers.
Title: Virtual Business Incubator
Value: Enable business start-up and growth with virtual networking and support infrastructures
Client: In collaboration with NH Community Technical College System
Objective: To further sereve small and medium size businesses (SMBs) by educationg professionals about available resources and connecting them to professional advisors and other resources virtually.
Solution: The Institute developed a virtual business incubator to educate individuals about available public and private sector resources while also providing virtual office services such as a virtual water cooler, collaborative workspace, secure and confidential virtual counseling, and other virtual tenant benefits.
Title: Small Business Utility Savings Programs
Value: Help small businesses to learn about and utilize small business energy saving programs
Client: In collaboration with Public Service of New Hampshire
Objective: To further serve small and medium size businesses (SMBs) by educating professionals regarding available local assistance with business start-up basics.
Solution: The Institute developed a statewide Small Business FAQ educational resource network to build knowledge and facilitate local access to help with registering a business, obtaining a Tax I.D. (EIN), business entity choices, business licensing, business insurance, business expense handling, and business safety.
Title: Small Business Legal Services
Value: Collaborate with law firm to provide small business legal FAQs
Client: Orr & Reno, P.A.
Objective: Help entrepreneurial clients access foundation knowledge and resources for starting, building and funding ventures though BUZGate, while gaining awareness and use of the firms areas of expertise.
Solution: Develop and host interactive content to connect prospective and existing law firm clients to needed business develpment resources and information, while also making it easier for them to learn about and use specific areas of the firms professional services.
Title: Small Business Tax Support Network
Value: Facilitate small business awareness of IRS small business support
Client: In collaboration with Internal Revenue Service
Objective: To further serve small and medium size businesses (SMBs) by educating professionals about the myriad of assistance resources that are available to support productive management and recording of tax obligations.
Solution: The Institute developed a national Public Business Assistance educational resource network to build knowledge and facilitate access to available help through the IRS online and office network such as small business self-employed, workshops, online tax tools and other helpful links.
Title: Small Business Space & Services Availability
Value: Help small businesses learn about and use contemporary space and facilities
Client: In collaboration with East Point Executive Center
Objective: To further serve small and medium size businesses (SMBs) by educating professionals about available office space and services that directly assist venture start-up, growth and long-term sustainability.
Solution: The Institute developed a regional real estate educational resource network to build knowledge and facilitate local access to office space offering high speed Internet access, digital telephone services, meeting facilities, TV with CNBC access, custom furnishings, and beverage service as well as a trained staff offering administrative support services such as typing, copy center, facsimile, postal, notary, long distance phone, catering, moving and other business assistance services.
Title: Supporting Youth Education and Career Development
Value: Engage small business community and others in supporting youth development
Client: NH Jobs for America's Graduates
Objective: To build awareness, participation and sustainability for statewide nonprofit organization that assists youth in overcoming obstacles in attaining a high school education and in pursuing post-secondary interests and careers.
Solution: The Institute developed a new marketing strategy; created a new company identity package including logo, letterhead and business cards; designed and developed a new web site and content; produced marketing collaterals and press releases; and collaborated in the launch of the organization's first annual fund raiser.

K n ow l e d g e I n s t i t u t e
11 Court Street, Suite 230
Exeter, NH 03833
Ph: 603-658-0340
Fx: 603-658-0343
Title: Business Development Strategy for Personal Coach
Value: Develop integrated business development strategy for building revenues
Client: The Joy of Success
Objective: Increase sales
Solution: The Institute provided consultation in redefining and positioning business offerings as well as market research, design, copy writing and web development services to promote awareness, access and use of services. Interactive web features included virtual subscription services, contact forms and prospective client surveys.